Anfa Co., Ltd. (hereinafter referred to as "the Company") respects the personal information provided by customers on the website operated by the Company (hereinafter referred to as "this Site"), and regarding the protection of customer personal information, we have established appropriate rules for handling personal information under a management system centered on a personal information protection manager, and we conduct operations, education, and auditing, and perform daily reviews and improvements. Regarding information systems as well, we store data safely on servers protected by security systems, and strive to protect personal information to prevent unauthorized access, loss, destruction, alteration, or leakage. The Company may change and revise this policy from time to time in response to the need to respond to legal changes and business necessity, and will post such changes on this Site. Customers should thoroughly review the content of the latest version of this policy after changes posted on this Site.
Customer personal information subject to this policy includes customer names, addresses, phone numbers, dates of birth, email addresses, occupations, credit card numbers and other credit card-related information, customer purchase history and inquiry history for our products, beauty and health-related information, responses to various surveys, and information about hobbies, preferences, and lifestyle. In order to use the services on this Site, including member-only pages, online shopping, email information distribution, and contest applications such as giveaways, we collect personal information such as your email address, name, address, and date of birth within the necessary scope through means such as web forms, postcards, fax, and written forms at stores.
The Company may receive information related to customers (personal related information) such as identifiers and behavioral history from third parties who do not possess information that identifies customers such as names, and acquire such information as personal information by linking it with customer personal information managed by us, and unless separate purposes are indicated, we may use such information in accordance with the purposes explained above. Specifically, we may acquire and use cookies, mobile advertising identifiers, email addresses and phone numbers (including those that have undergone irreversible conversion processing), advertising delivery related logs such as ad view counts, website browsing and search history, purchase history including shopping at physical stores, location information and other behavioral history, TV viewing related logs, etc., by linking them with personal information we manage. In this case, we will handle it appropriately as personal information in accordance with applicable laws.
These are used for the following purposes. The Company will not use them beyond the following purposes.
The Company will not disclose personal information to third parties except in the following cases:
Regarding business outsourcing partners, we have concluded confidentiality agreements with the Company, and at the same time, under the strict management of the Company, we entrust customer personal information within the minimum necessary scope for conducting business. In addition, the Company may entrust related information such as customer names, addresses, and dates of birth to related companies that have concluded confidentiality agreements for future service improvements.
In this case, the Company will take responsibility for instructing that customer personal information be handled within the scope of our purposes of use and that appropriate safety management measures be implemented, and will conduct necessary and appropriate supervision to protect customer personal information. Additionally, when required by law to submit customer personal information to public institutions, we may submit customer personal information. In such cases, the transfer will be conducted using highly secure methods to prevent leakage or damage of personal data.
The Company exchanges information for identifying individuals with partner companies (including overseas providers listed in "5. International Transfer of Personal Information"), and matches and analyzes the personal information held by the Company, such as customer browsing history and purchase history, customer hashed email addresses, hashed phone numbers, Cookie IDs that can be cross-referenced with other personal data within the Company, advertising identifiers (ADID/IDFA), postal codes, etc., with personal information held by partner companies to deliver advertisements for new products and services according to customer preferences and to improve services.
In order to achieve the purposes of use described in "2. Collection Method and Purpose of Use of Customer Personal Information" and "4. Advertising Distribution Based on Personal Information Matching", the Company may need to provide personal information to the overseas companies listed below and other companies.
Location: California, United States Personal Information Protection System of the Location Country: Please refer to this page of the Personal Information Protection Commission. Measures taken by the provider for the protection of personal information: The company has implemented measures equivalent to those required of personal information handling businesses in Japan regarding the handling of personal data (for details, please refer to this page).
Location: California, United States Personal Information Protection System of the Location Country: Please refer to this page of the Personal Information Protection Commission. Measures taken by the provider for the protection of personal information: The company has implemented measures equivalent to those required of personal information handling businesses in Japan regarding the handling of personal data (for details, please refer to this page or this page).
The Company will jointly use customer personal information.
When customers purchase Company products, for the purpose of payment settlement, etc., the Company may inquire about credit card numbers and their associated information, customer names, etc. to credit card companies and other financial service providers.
On this Site, customers can freely check and change their personal information. Additionally, when customers request disclosure, correction, suspension of use, and exercise of rights regarding their personal information, we will respond promptly after confirming their identity. The Company will not make changes without customer instructions or consent.
The Company will continuously improve the handling of customer personal information by appropriately reviewing and improving the contents of each of the above items. Employees engaged in the management and use of acquired information will strictly manage customer acquired information and take sufficient care in handling information to prevent unauthorized access, loss, leakage, alteration, etc. of personal information. The main contents are as follows:
For opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact the Company contact point below.
Email inquiries: info@angfa.jp Phone inquiries: Reception hours 9:00-18:00 (except Sunday, Japanese national holidays, year-end and New Year holidays) Customer consultation desk: 0120-059-595 Product order desk: 0120-866-866
This document was updated on December 8, 2022. The Company may change all or part of this Privacy Policy. In this case, the changed Privacy Policy will be posted on the Company website.
Address of personal information handling business operator: 2-7-2 Marunouchi, Chiyoda-ku, Tokyo Name of the representative of the corporation that is a personal information handling business operator: Anfa Co., Ltd. Representative Director: Namoto Yoshida
Business hours 9:00-18:00 Excluding Sundays/Japanese holidays and New Year holidays
Business hours 9:00-18:00 Excluding New Year holidays